House Manager

House Manager

South-West London

UHNW Private Residence

Salary: from £70k Per Annum

Start Date: March 2026

Languages Required: Fluent English (written and spoken)

Job Description

An exceptional opportunity has arisen for a highly experienced House Manager to oversee the full operational management of one of London’s most distinguished private residences.

This substantial property comprises up to 30 bedrooms and operates at a consistent 5-star plus standard, welcoming international guests of the highest calibre.

The household is dynamic, particularly during booking periods and summer occupancy, requiring a confident, strategic and service-led professional who thrives in complex, fast-paced environments.

The appointed House Manager will take full ownership of the residence’s day-to-day operations, leading a large and diverse team while maintaining exceptional standards of presentation, service and efficiency throughout the year. This is a senior leadership role requiring both strategic oversight and the willingness to adopt a hands-on approach when required.

The successful candidate will work closely with the family office and wider administrative teams, ensuring structured reporting, seamless communication and disciplined financial control. The role is live-out and best suited to a London-based professional seeking long-term stability within an established UHNW environment.

Duties

Operational Leadership & Oversight

• Conduct daily walk-throughs of the residence, identifying and reporting maintenance issues

• Prepare the property for client arrivals, viewings and high-profile occupancy

• Lead, manage and inspire a team of 12 full-time staff and up to 30 part-time service and catering staff

• Develop and manage staff rotas, scheduling and seasonal coverage plans

• Maintain exceptional service standards across all departments

Financial & Administrative Management

• Oversee household budgets, expenditure control and financial reporting

• Maintain accurate records of property maintenance, procurement and purchasing logs for the family office

• Support recruitment, onboarding and performance management of residential staff

• Coordinate with administrative teams to align household and family requirements

• Manage ad hoc operational and administrative tasks as required

Events & Guest Management

• Oversee and manage private events hosted at the property, including celebrations and formal gatherings

• Coordinate closely with the chef, butler and security teams during peak summer periods

• Ensure flawless logistics, presentation and guest experience at all times

External Liaison & Property Management

• Maintain strong relationships with local service providers, contractors and emergency contacts

• Oversee maintenance coordination and ensure the estate remains in impeccable physical and technical condition

• Arrange services, procurement and deliveries as required by the principals

• Troubleshoot and resolve operational issues swiftly and discreetly

Candidate Profile Desired

• Minimum 8 years’ experience as a House Manager within UHNW private households

• Minimum 2 years’ experience in 5-star hotel management

• Demonstrated leadership experience managing large, multi-disciplinary teams

• Strong longevity in previous roles with exceptional checkable references

• Highly organised, technologically proficient and detail-oriented

• Strategically minded yet comfortable adopting a hands-on approach

• Calm under pressure with outstanding communication skills

• Polished, professional and culturally sensitive

• Loyal, discreet and committed to long-term service

• Proactive, solutions-focused and driven by continuous improvement

Please apply via email with your CV:[email protected]